Fixed Operations Service Manager

Job overview

The Fixed Operations Service Manager role is onsite in Mobile, AL. Compensation is not specified. The role leads the service department at Ross Downing Chrysler Dodge Jeep Ram of Mobile. The manager is responsible for department profitability, operational efficiency, customer retention, and staff development. By setting goals, monitoring performance, maintaining repair quality, and addressing customer concerns, the role supports effective dealership service operations.

What you'll do

• Set and achieve department goals
• recruit, train, coach, and evaluate staff
• manage operating budgets
• monitor KPIs and customer surveys
• ensure compliance with manufacturer warranty procedures
• track technician productivity and payroll
• conduct quality control checks
• manage labor pricing and maintenance menus
• address customer concerns
• maintain a safe and organized work environment.

What we're looking for

Skills & competencies

fixed operations

service manager

automotive service

mobile al

ross downing

dealership operations

team leadership

customer retention

service department

quality control

budget management

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• life insurance
• paid time off
• employee discounts
• professional development and training opportunities.

About the employer

Ross Downing Chrysler Dodge Jeep Ram of Mobile is hiring for this role. Industry: General Automotive Repair. Sector: 81.