Service Manager, Automotive Dealership

Job overview

The Service Manager role is onsite in Carmel, Indiana. Compensation is not specified. Ed Martin Automotive Group is seeking a leader to head a dealership service department. The manager is responsible for the department’s performance, customer service, and staff. The role supports repeat and referral business by coordinating service options, supervising personnel, setting department goals, and addressing customer concerns.

What you'll do

• Assist customers with vehicle service and repair needs
• explain service options and keep customers updated
• maintain customer follow-up
• hire and supervise service department personnel
• set department goals, operating budget, and marketing plan
• address complaints and maintain customer service ratings.

What we're looking for

Skills & competencies

service manager

automotive dealership

carmel in

service department

customer service

vehicle repair

team leadership

department budget

staff supervision

ed martin automotive group

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off up to 20 days
• 401(k) match
• paid training and development
• medical, dental, vision, and life insurance
• flexible work schedules
• employee discounts
• growth opportunities
• health and wellness benefits.

About the employer

Ed Martin Automotive Group is hiring for this role. Industry: General Automotive Repair. Sector: 81.