ADESA Claims Resolution Specialist, Central Arbitrations

Job overview

The ADESA Claims Resolution Specialist, Central Arbitrations role is onsite in Tempe, AZ, with starting compensation of $24 per hour. ADESA, a Carvana-owned company, operates auto auctions and vehicle services supporting wholesale vehicle remarketing.

What you'll do

• Manage arbitration claims from investigation through resolution
• review vehicle details and third-party inspections
• apply NAAA and ADESA arbitration policies
• analyze financial risk and formulate concessions
• verify vehicle histories
• coordinate vehicle returns and title handling
• mediate buyer-seller disputes
• liaise with internal teams and external parties
• maintain detailed claim records and follow company procedures.

What we're looking for

Skills & competencies

adesa claims resolution specialist

central arbitrations

tempe az

carvana

starting at $24/hour

full-time

claims investigation

dispute resolution

vehicle auctions

evidence-based decisions

customer communication

no visa sponsorship

Work arrangement

• Weekend coverage required

Benefits & perks

• Quality benefits, holiday and paid time off, education and equipment reimbursement programs, matching 401(k), and career path opportunities.

Why this role

The posting announces an in-person hiring event on Monday, November 9, for the ADESA Central Arbitration Specialist onsite position only. A high school diploma or equivalent is required; a bachelor's degree is preferred. The role is not eligible for visa sponsorship.

About the employer

Carvana is hiring for this role. Industry: All Other Support Activities for Transportation. Sector: 48.