Quality Assurance Engineer – Conversational AI & Voice Testing

Job overview

The Quality Assurance Engineer – Conversational AI & Voice Testing role is remote, with the listing describing a work-from-anywhere culture. Compensation is not specified. Miratech is an IT services and consulting company supporting digital transformation for global enterprises. The engineer validates conversational AI, voice applications, and customer engagement platforms so that customer journeys and integrations work reliably and meet quality expectations. The role contributes through test design and automation, defect resolution, and collaboration with product, engineering, and solution teams.

What you'll do

• Design and execute functional, regression, integration, and end-to-end tests
• validate conversational flows, voice interactions, and integrations
• maintain automated test suites
• document and track defects
• develop test plans, cases, reports, and quality metrics
• provide quality feedback during requirements reviews.

What we're looking for

Skills & competencies

quality assurance engineer

conversational ai

voice testing

ivr

cyara

aws lex

google dialogflow

remote

work from anywhere

miratech

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• language courses
• relocation program
• professional development, certification, mentorship, and internal mobility opportunities.

Why this role

Requires 5+ years of QA experience and 3+ years with Cyara Cruncher, Cyara Velocity, and Cyara Virtual Agent; experience with AWS Lex and/or Google Dialogflow is required.

About the employer

Miratech is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.