Express Service Advisor — Chevrolet, Buick and GMC

Job overview

The Express Service Advisor works onsite in Alice, TX; compensation is not specified. The role supports the service team at Payne Alice Chevrolet Buick GMC. The advisor guides customers through the service process by understanding and documenting their needs, arranging appointments, explaining estimates and recommendations, and coordinating communication with technicians. The position contributes to customer satisfaction and organized service operations.

What you'll do

• Greet customers
• listen to and document service concerns
• schedule appointments and follow up on service timelines
• provide cost estimates and explain recommendations
• coordinate communication between customers and technicians
• resolve complaints
• maintain an organized work area
• stay current on products and services
• follow company policies and procedures.

What we're looking for

Skills & competencies

express service advisor

automotive service

customer service

appointment scheduling

service estimates

technician liaison

customer concerns

alice tx

payne alice chevrolet buick gmc

Work arrangement

• Weekend coverage required

Why this role

The posting requires a high school diploma or equivalent; an associate degree is preferred. Prior customer service experience, preferably in automotive service, is also preferred.

About the employer

Payne MGT is hiring for this role. Industry: New Car Dealers. Sector: 44.