Retail Shift Lead

Job overview

The Retail Shift Lead role is onsite in Burlingame, CA, with compensation of $21 per hour. Pet Food Express sells pet supplies and provides tailored product recommendations and advice to pet parents. The lead supports store sales and operations by engaging customers, coaching associates, and maintaining a welcoming shopping experience. As a keyholder, the role helps manage opening and closing, cash handling, inventory movement, merchandising, and store upkeep.

What you'll do

• Engage customers, understand their needs, and recommend products
• participate in and lead training
• share product knowledge
• lead store opening and closing
• handle cash and registers accurately
• lead shipment unloading, restocking, and product placement
• maintain visual merchandising
• clean and maintain the store
• support loss prevention and other store operations.

What we're looking for

Skills & competencies

retail shift lead

full-time

burlingame ca

pet food express

pet supplies

keyholder

customer engagement

sales

store operations

product recommendations

weekend availability

$21/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• In-store employee discount
• life and pet insurance, Employee Assistance Program, and other company-sponsored benefits
• full-time PTO, health coverage, FSA, dental, and vision options
• 401(k) with employer match
• bring a well-behaved pet to work.

Why this role

Requires at least one year of leadership and keyholder experience, preferably in retail. Must be able to work weekends, evenings, and holidays and travel among neighboring stores. Benefits include employee discount, eligible employee benefits, full-time PTO and insurance options, 401(k) match, and bringing a well-behaved pet to work.

About the employer

Pet Food Express is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.