Intake Processor – Community Services

Job overview

The Intake Processor – Community Services role is hybrid-eligible in Georgetown, TX, as determined by the Program Director; compensation is not specified. Opportunities for Williamson and Burnet Counties serves local residents and works to help children, families, and seniors achieve and maintain independence. The processor reviews energy assistance applications and determines household eligibility and benefits under program rules. Accurate processing, documentation, payment creation, and communication with clients and energy vendors help eligible households access assistance.

What you'll do

• Process CEAP applications
• monitor application tracking and documentation
• determine financial eligibility, priority ratings, and benefit allowances
• request and enter utility billing history
• create payments and report approved pledges to vendors
• prepare approval letters
• maintain e-files and tracking records
• contact clients as needed
• follow program guidelines.

What we're looking for

Skills & competencies

intake processor

community services

georgetown tx

opportunities for williamson and burnet counties

ceap applications

energy assistance

eligibility review

application processing

client documentation

vendor coordination

hybrid eligible

microsoft 365

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off and 15 paid holidays
• paid education upon approval
• 403(b) with employer match
• employee assistance program
• student loan assistance resources.

Why this role

Hybrid work may be available at the Program Director’s discretion; supports energy assistance applications under CEAP and applicable program rules.

About the employer

Opportunities for Williamson and Burnet Counties is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.