Training Manager

Job overview

The Training Manager is an onsite, full-time role in Jacksonville, FL. Compensation is not specified. Health Alliance Global develops technology-driven healthcare solutions, including mobile diagnostics and supporting clinical services, to improve access to care and outcomes. The manager leads platform and workflow education for users of the Mobile Diagnostic Unit and supporting software. By building repeatable curricula, onboarding, assessments, and training materials, the role helps clinical providers, customer-site staff, and internal teams use the platform and virtual-visit workflows consistently. Domestic travel, including overnight stays, is required; customer-site launches may involve evening or weekend availability.

What you'll do

• Design, develop, and deliver platform training for clinical providers, customer-site facility staff, and internal sales and support teams.
• Build and lead Field Trainer and Master Trainer teams as the program scales.
• Create curricula, onboarding programs, manuals, reference guides, job aids, and video tutorials.
• Lead new-user onboarding on the MDU, EMR, and virtual-visit workflow.
• Provide onsite training and launch support, which may include evening or weekend availability.
• Design competency assessments, track completion and proficiency, and report effectiveness.
• Administer or lead selection and implementation of an LMS.
• Update training for software releases and configuration changes.
• Partner with clinical leadership, coordinate approved continuing-education logistics, relay field feedback to product and engineering, and ensure materials follow HIPAA privacy and security practices.
• Travel as required.

What we're looking for

Skills & competencies

training manager

jacksonville fl

health alliance global

healthcare technology

platform training

curriculum development

mobile diagnostic unit

emr workflow

virtual visits

lms

hipaa

team leadership

domestic travel

onsite

Work arrangement

• Weekend coverage required

Why this role

Requires a bachelor’s degree or equivalent combination of education and experience, at least three years designing and delivering healthcare or healthcare-technology training, and at least two years of management experience. Domestic travel, including overnight stays, is required.

About the employer

Health Alliance Global is hiring for this role. Industry: Engineering Services. Sector: 54.