Admissions Contact Center Specialist

Job overview

The Admissions Contact Center Specialist role is onsite in San Antonio, TX, with pay of $17–$20 per hour. The specialist is the first point of contact for prospective students at Hallmark University, which describes its work as helping students pursue higher education and career success. The role connects prospective students with university programs, answers questions, and helps them move through the admissions process by connecting them with Admissions Professionals. Accurate CRM records, outreach goals, and supportive collaboration contribute to enrollment efforts and a positive student experience.

What you'll do

• Contact prospective students by phone, email, text, and other channels
• share information about programs and educational opportunities
• use approved scripts and talking points
• connect prospects with Admissions Professionals
• answer questions and address objections
• maintain accurate CRM records
• meet daily outreach and productivity goals
• collaborate with the team on enrollment goals.

What we're looking for

Skills & competencies

admissions contact center specialist

san antonio tx

hallmark university

$17-$20/hr

prospective students

admissions support

student recruitment

customer service

crm records

enrollment goals

occasional saturdays

Work arrangement

• Weekend coverage required

Benefits & perks

• Student-success-focused organization
• supportive teammates
• admissions, recruitment, and enrollment experience
• participation in the university’s Character Program.

Why this role

Requires a high school diploma or GED, customer service skills, reliability, basic Microsoft Office proficiency, and availability for afternoons, evenings, and occasional Saturdays. Associate degree, call center or sales experience, Spanish/English bilingual ability, and CRM experience are preferred.

About the employer

Hallmark University is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.