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Customer Success Manager - Remote

Cleo · Charleston, WV

Compensation

$75k – $100k /yr

Employment type

Full-time

Work setting

On-site

Location

Charleston, WV

Schedule

Day shift

Posted

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Job overview

The Customer Success Manager is a remote role based in Charleston, WV, with a salary range of $75,000 - $100,000 per year. This position supports Cleo, a SaaS company serving over 4,000 clients. The role exists to manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation to renewal. By connecting platform capabilities to business outcomes and identifying expansion opportunities, the manager ensures long-term retention and customer success.

What we're looking for

Skills & competencies
full-time
day shift
remote
cleo
customer success
saas
account management
salesforce
planhat
$75k-$100k/yr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Healthcare, dental, vision, 401(k) match, flexible PTO, parental leave.

About the employer

Cleo is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
11-1021.00
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