Commercial Truck Fixed Operations Coach

Job overview

The Commercial Truck Fixed Operations Coach is based in Chicago, IL, and works with dealerships onsite across the United States and Canada, with some virtual coaching. Compensation is not specified. Chris Collins Inc. describes its work as the Service Drive Revolution, helping dealerships improve parts and service operations. The coach partners with dealership owners, general managers, parts and service leaders, and frontline staff to identify operational opportunities, train advisors, and strengthen leadership, accountability, and execution. Through hands-on coaching and implementation, the role helps improve dealership performance, customer satisfaction, profitability, and team culture.

What you'll do

• Audit dealership operations and identify profit leaks
• train service advisors in selling strategies
• coach managers in leadership, accountability, key performance indicators, and execution
• work with dealership owners, general managers, parts and service leadership, and frontline staff
• deliver hands-on coaching and tactical implementation onsite and virtually.

What we're looking for

Skills & competencies

commercial truck fixed operations coach

chicago il

chris collins

dealership operations

fixed operations

service department

parts and service

performance coaching

advisor training

leadership development

customer satisfaction

profitability

travel up to 3 weeks per month

Work arrangement

• Weekend coverage required

Benefits & perks

• Training in proprietary service systems and tools
• collaboration with a high-performing team
• autonomy and opportunities to make a tangible difference in dealership operations.

Why this role

Travel may reach three weeks per month across the United States and Canada. No prior coaching experience is required; the posting seeks a strong record of service management success.

About the employer

Chris Collins, Inc. is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.