Operations Specialist (Level III) — Client Servicing

Job overview

The Operations Specialist (Level III) role is onsite in Miami, FL, during 120 days of training, then transitions to a hybrid arrangement with three days in the office and two remote. Pay is $21.03 per hour. The role is the first point of contact for high-revenue clients in the Latam (Mexico) Client Servicing department.

What you'll do

• Handle client inquiries received by email or phone and analyze requests to determine appropriate handling and resolution. Requests may concern treasury, cash management, card, or depository products. The role may work with internal business partners to resolve client inquiries, issues, or technical support needs. Spanish and English are required
• Portuguese is a plus. Training is Monday–Friday, 9 a.m.–6 p.m. EST, and the work schedule follows Mexico business hours and holidays, including US holidays.

What we're looking for

Skills & competencies

operations specialist

client servicing

miami fl

hybrid after training

$21.03/hr

spanish

english

portuguese plus

treasury

cash management

card products

depository products

mexico business hours

talent software services

Work arrangement

• Weekend coverage required

Why this role

Spanish and English required; Portuguese is a plus. Training begins with 120 days fully in office before the hybrid transition.

About the employer

Talent Software Services, Inc. is hiring for this role. Industry: Payroll Services. Sector: 54.