Mobile Service Coordinator

Job overview

The Mobile Service Coordinator role is onsite in Birmingham, AL. Compensation is not specified. The coordinator supports the dealership’s Mobile Service activities and customer repair experience. The role coordinates service orders, parts, scheduling, routing, dispatch, and customer communication so mobile technicians can respond to repair requests with the appropriate parts and service unit. It also supports customer follow-up and mobile-service promotion.

What you'll do

• Manage repair-order creation and closeout, payment processing, and parts accuracy
• coordinate parts availability and loading for mobile units
• account for unused parts and return them to inventory
• schedule requests and optimize routes
• dispatch the appropriate unit and technician
• determine whether requests fit Mobile Service scope
• confirm appointments and communicate service status
• follow up on customer satisfaction
• partner with Fleet staff to solicit business and with Marketing to promote Mobile Service.

What we're looking for

Skills & competencies

mobile service coordinator

full-time

birmingham al

stivers automotive group

automotive dealership

mobile service

service coordination

repair orders

parts coordination

route optimization

dispatch

customer communication

weekend work

Work arrangement

• Weekend coverage required

Why this role

Coordinates dealership Mobile Service operations across service, parts, business development, and marketing functions.

About the employer

Stivers Automotive Group is hiring for this role. Industry: General Automotive Repair. Sector: 81.