Personal Lines Administrative Assistant

Job overview

The Personal Lines Administrative Assistant role is onsite in Irwin, PA, with a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m. Compensation is not specified. Duncan Financial Group provides insurance, wealth management, and accounting services and describes its work as helping clients build and protect a better financial future. The assistant provides administrative and client support to the Personal Lines department, helping Account Managers process policy transactions, maintain accurate records, and respond promptly to clients. The role also supports daily office operations and communication across internal teams.

What you'll do

• Provide administrative assistance to the Personal Lines Insurance team
• process endorsements, cancellations, proofs of insurance, and payments
• monitor and distribute inbox messages
• maintain professional internal relationships
• perform receptionist duties and handle mail
• enter client and policy data
• identify and escalate discrepancies
• handle email and phone communications
• follow agency procedures
• assist with supplies, equipment, common areas, training, and professional development.

What we're looking for

Skills & competencies

personal lines administrative assistant

irwin pa

duncan financial group

insurance administration

policy processing

client support

endorsements

proofs of insurance

agency management system

monday–friday

8:30 a.m.–5:00 p.m.

high school diploma

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, disability and supplemental insurance, 401(k) with Safe Harbor match, paid time off, and paid holidays.

Why this role

High school diploma or equivalent and prior administrative support or customer service experience are required. Insurance or financial services experience is preferred.

About the employer

Duncan Financial Group is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.