Coordinated Entry Navigator — SHINE

Job overview

The Coordinated Entry Navigator role is listed in Holyoke, MA, and serves young adults in Hampden County; the posting identifies Hampshire County as the work location. Pay is $19–$20 per hour. Gandara Mental Health Center provides behavioral health, recovery, and community-based services. The navigator helps young adults experiencing homelessness or housing instability connect with housing, education, employment, and community resources. Through case management, assessments, service planning, and follow-up, the role supports stability, well-being, and economic independence.

What you'll do

• Engage young adult clients in case management and safety planning
• plan for housing, employment, and education
• establish professional relationships
• connect participants with community resources
• complete substance-use, education, and job-readiness assessments
• develop service plans
• provide aftercare outreach
• maintain community and agency partnerships
• attend relevant network meetings
• complete reports and tracking tools
• respond to work-related after-hours phone calls.

What we're looking for

Skills & competencies

coordinated entry navigator

holyoke ma

gandara mental health center

shine

young adults

housing support

case management

homelessness services

community resources

after-hours calls

$19–$20/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• 403(b) retirement plan
• health, dental, vision, pet, and life insurance
• paid vacation and holidays
• eight discretionary days
• mileage reimbursement
• career growth opportunities
• clinical licensing support.

Why this role

Focuses on young adults ages 18–24 and uses Positive Youth Development and Trauma-Informed Care practices.

About the employer

Gandara Mental Health Center, Inc. is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.