Patient Experience Coordinator

Job overview

The Patient Experience Coordinator role is full-time and in person in the North Miami Beach area of Miami, FL. Compensation is $18–$23 per hour in the listing. Hodson & Meister Orthodontics is a family-rooted practice serving North Miami Beach since 2018. The coordinator runs the front desk and shapes patients’ experience through prompt communication, accurate scheduling, check-ins, and clear payment discussions. The role keeps daily office operations moving, including when the Office Manager is away.

What you'll do

• Answer calls and handle new-patient inquiries and existing-patient questions
• manage confirmations, reminders, and cancellation openings
• check patients in
• explain payment options using OrthoFi
• manage front-desk operations when the Office Manager is not present.

What we're looking for

Skills & competencies

patient experience coordinator

orthodontics

bilingual english-spanish

front desk

scheduling

miami fl

hodson & meister

full-time

in-person

$18–$23/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• training and development
• advancement opportunity. The posting also mentions competitive salary and a 90-day performance review with growth potential.

Why this role

Fully bilingual spoken and written English and Spanish is required. The schedule is Monday 9:30 AM–6:00 PM, Tuesday 8:30 AM–7:00 PM, and Wednesday–Friday 8:30 AM–5:00 PM. Cloud9 Ortho and OrthoFi are used.

About the employer

Hodson & Meister PA is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.