Senior Manager, Service Business – Latin America Division

Job overview

The Senior Manager, Service Business – Latin America Division role is remote, with listed working locations in Miami and Orlando, Florida. Compensation is not specified. Olympus develops medical technologies intended to improve patient care and health. The role leads service-business strategy, field service operations, market analysis, service sales, and stewardship of the service brand. It aims to improve customer satisfaction and financial outcomes by shaping market-specific value propositions and coordinating service teams with commercial leaders.

What you'll do

• Manage field service leaders and service business supervisors and coordinators
• deploy service strategies with commercial leaders
• prepare management reports and presentations
• analyze markets and competitors
• identify opportunities and build business cases
• lead customer satisfaction initiatives
• manage service business P&L
• develop service-brand messaging, collateral, customer presentations, and annual marketing plans.

What we're looking for

Skills & competencies

senior manager

service business

latin america division

remote

miami florida

orlando florida

field service operations

market analysis

service sales

service brand

medical technology

customer satisfaction

p&l management

60% travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and life coverage
• 15 paid holidays
• annual bonus
• paid volunteering and charitable donation or matching programs
• training and learning resources
• paid educational assistance.

Why this role

Requires around 60% domestic and international travel and fluent English, with proficient Spanish and Portuguese.

About the employer

Olympus Corporation of the Americas is hiring for this role. Industry: Electromedical and Electrotherapeutic Apparatus Manufacturing. Sector: 33.