Intake Assistant, Program-Wide Intake

Job overview

The Intake Assistant, Program-Wide Intake role is onsite in Nacogdoches, TX, and also serves the Houston and Clute branch offices; compensation is not specified. Lone Star Legal Aid’s mission is to protect and advance the civil rights of low-income Texans through legal representation, advocacy, and community education. The role supports legal case intake and file processing by screening applicants, interviewing clients, preparing documents, and assisting case handlers. It helps attorneys and clients move cases forward while maintaining client privacy and professional standards.

What you'll do

• Interview clients and screen applicants for eligibility by phone and in person
• prepare documents for attorneys
• conduct standard legal research and fact investigation
• process files for opening and closing
• perform title and prior-case research
• file documents with courts, agencies, and tribunals
• schedule client appointments
• collect, deliver, and serve legal documents
• assist with biographic data collection, photocopying, and faxing
• protect client privacy.

What we're looking for

Skills & competencies

intake assistant

program-wide intake

nacogdoches tx

lone star legal aid

legal aid

client intake

case file processing

legal research

court filings

client interviews

bilingual spanish preferred

community legal services

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision options with 100% employer-paid options available
• paid leave and holidays
• retirement plan with 6% employer contribution
• continuing education and professional development
• flexible spending account
• family leave.

Why this role

The role serves Houston, Clute, and Nacogdoches branch offices, and requires reliable transportation to travel throughout the counties served. Spanish and English bilingual skills are preferred.

About the employer

Lone Star Legal Aid is hiring for this role. Industry: Offices of Lawyers. Sector: 54.