Spanish Bilingual Sales Representative

Job overview

The Spanish Bilingual Sales Representative role is onsite in Las Cruces, New Mexico. The hourly pay range is $14.01–$15.51. The position supports MCI’s customer service, technical support, and sales interactions across its contact center operations. The representative handles customer contacts in Spanish and English, resolves support issues, and presents products and services while documenting interactions accurately. The role contributes to customer experience through professional communication, problem-solving, and appropriate escalation.

What you'll do

• Handle inbound and outbound customer contacts professionally
• understand customer needs and resolve issues
• research systems and coordinate with other departments
• use systems for account management
• document and process customer claims
• follow scripts, policies, and procedures
• answer questions using training and knowledge resources
• protect confidential information
• escalate issues as needed
• attend meetings and training and follow attendance requirements.

What we're looking for

Skills & competencies

spanish bilingual sales representative

spanish-english

las cruces nm

mci careers

$14.01–$15.51/hour

customer service

contact center

inbound and outbound calls

customer sales

issue resolution

account management

Work arrangement

• Weekend coverage required

Why this role

The posting requires applicants to complete a full company careers application, including screening questions and a brief pre-employment test. Spanish bilingual ability is reflected in the job title.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.