Network Operations Center Support Technician, Managed Services
Compensation
$17 – $19 /hr
Employment type
Full-time
Work setting
On-site
Location
Knoxville, TN
Schedule
Day shift
Posted
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Job overview
The Network Operations Center Support Technician, Managed Services role is onsite in Knoxville, TN, and pays $17–$19 per hour. The position supports RCN Technologies’ Network Operations Center and its managed services customers. RCN helps businesses stay connected through wireless networking and managed services. The technician monitors customer environments, responds to technical issues, and owns problems through resolution. The role provides front-line support and escalates issues as needed to help maintain reliable customer systems and a strong customer experience.
What you'll do
- Monitor customer environments
- respond to issues and manage them through resolution
- support managed services customers
- provide front-line technical assistance in the Network Operations Center.
What we're looking for
- Skills & competencies
- network operations centernoc supportmanaged servicestier 1–2customer supporttechnical troubleshootingwireless networkingknoxville tnrcn technologiesfull-time$17–$19/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- The company describes continuous learning, long-term career growth, and a team culture centered on ownership.
Why this role
Early- to mid-career opportunity with an emphasis on taking ownership of customer problems through resolution.
About the employer
RCN Technologies is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1232.00
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Listing ID: 75eed2c4-e0ce-4c06-bd42-7a8ffa749770