Patient Services Representative (PSR), Front Desk

Job overview

The Patient Services Representative (PSR), Front Desk role is onsite in Kansas City, KS, with compensation of $17 per hour. Vibrant Health’s clinic care teams rely on this role to support patient access and clinic flow. The role helps patients and families navigate clinic visits by handling calls and requests, scheduling appointments, and completing check-in and check-out. It supports responsive service and coordination with medical care teams.

What you'll do

• Manage inbound and outbound calls
• schedule patient appointments
• complete patient check-in and check-out
• handle in-person and telephone requests from parents and guardians
• coordinate with clinic medical care teams
• perform assigned administrative and clinical support duties.

What we're looking for

Skills & competencies

patient services representative

front desk

kansas city ks

vibrant health kc

patient scheduling

patient check-in

patient check-out

clinic support

customer service

medical administration

$17/hr

Work arrangement

• Weekend coverage required

Why this role

Bilingual English and Spanish is preferred; occasional evening and weekend availability is required.

About the employer

Vibrant Health KC is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.