Assistant General Manager

Job overview

The Assistant General Manager works onsite in Franklin, TN. Compensation is described as competitive; no numeric amount is specified. The role supports hotel operations across guest services, housekeeping and laundry, and food and beverage, with the goal of guest and associate satisfaction and hotel profitability. The assistant general manager helps lead day-to-day operations, monitor financial performance, and maintain service and quality standards. The role contributes to hotel goals by supporting budgets, revenue programs, associate development, and guest satisfaction.

What you'll do

• Assist the General Manager with daily hotel operations
• manage financial components and monitor property performance
• support room revenue, business plans, and budgets
• build guest relationships and monitor satisfaction
• coordinate capital improvement projects
• support accounting and period-end reporting
• assist with associate selection, training, counseling, and motivation
• monitor departmental expenses
• work with vendors
• support key control, property security, and effective communication.

What we're looking for

Skills & competencies

assistant general manager

hotel operations

hospitality

guest services

revenue management

budgeting

franklin tn

arbor lodging

full-time

leadership

hotel profitability

weekend work

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• annual review with potential increase
• additional benefits may be available.

Why this role

Requires a minimum two-year degree and experience in a similar leadership role; supports guest registration, night audits, reservations, housekeeping/laundry, and food and beverage operations.

About the employer

Arbor Lodging is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.