Office Manager

Job overview

The Office Manager role is onsite in Parkersburg, WV. Compensation is not specified. The position supports clinic operations and client services at Phoenix Group Home, LLC, working under regional leadership and the Head of Office Operations. The office manager coordinates front-office workflows, scheduling, client communication, records, insurance verification, and administration. By supporting staff, maintaining compliant documentation, and partnering with billing and operations, the role helps provide a smooth client experience from check-in through check-out.

What you'll do

• Maintain scheduling, phone coverage, records, and data accuracy
• coordinate appointments for clients and clinical providers
• maintain confidential records
• improve office workflows
• oversee client tracking logs and assigned KPIs
• support staff and facilitate training
• assist with billing, claims, insurance verification, and account reconciliation
• greet clients and manage check-in and check-out
• maintain HIPAA and safety compliance
• manage supplies and facility needs
• coordinate technology support.

What we're looking for

Skills & competencies

office manager

parkersburg wv

phoenix group home

clinic operations

front office

scheduling

client records

insurance verification

billing support

hipaa compliance

cpr certification

Work arrangement

• Weekend coverage required

Why this role

Active CPR certification is required; the employer will pay for certification that must be obtained within the specified employment period. High school diploma with relevant experience is required; a bachelor’s degree is preferred.

About the employer

Phoenix Group Home, LLC is hiring for this role. Industry: Residential Mental Health and Substance Abuse Facilities. Sector: 62.