Front Desk Agent — PM Shift, Home2 Suites Scottsdale North

Job overview

The Front Desk Agent works onsite in Scottsdale, AZ, for $17–$18 per hour. The posting identifies this as the PM shift at Home2 Suites Scottsdale North, professionally managed by Ignite Hotels. Ignite Hotels operates select-service and extended-stay properties and emphasizes guest experiences. The agent serves as a first and last point of contact for hotel guests and supports front office operations. The role contributes to a smooth stay by handling check-in and check-out, reservations, payments, guest requests, and coordination with housekeeping and maintenance.

What you'll do

• Greet guests and provide check-in and check-out services
• handle guest questions and concerns
• process reservations, room assignments, and payments
• follow cash-handling procedures
• maintain front desk and lobby standards
• coordinate with housekeeping and maintenance
• answer phones and emails
• support loyalty programs and local marketing as directed
• maintain a clean, organized front desk and lobby.

What we're looking for

Skills & competencies

front desk agent

pm shift

guest service

hotel front office

check-in and check-out

reservations

payment processing

home2 suites scottsdale north

$17–$18/hr

scottsdale az

ignite hotels

Work arrangement

• Weekend coverage required

Why this role

Scheduling may include evenings, weekends, and holidays based on operational needs.

About the employer

Ignite Hotels is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.