Community Support Coordinator

Job overview

The Community Support Coordinator role is based in Palatine, IL, and supports programs in the Northshore and Barrington communities. Pay is $22–$23.20 per hour. The position reports to the Director of Community-Based Services and supports mentor and participant coordination. The coordinator helps operate a community mentoring program through recruitment, participant intake, matching, documentation, and routine communication. The role follows program guidelines and trauma-informed practices while escalating concerns that may affect participant safety or support.

What you'll do

• Support recruitment, screening, interviewing, onboarding, and ongoing support of Community Mentors
• coordinate applications, training, resources, and communications
• support program activities and outreach
• conduct participant intakes and screenings
• coordinate mentor matches and track relationships
• notify the director of safety or program concerns
• provide routine guidance within program guidelines
• maintain records and reporting
• participate in meetings and training.

What we're looking for

Skills & competencies

community support coordinator

palatine il

community-based services

mentor recruitment

participant coordination

trauma-informed practices

domestic violence training

lived experience required

spanish preferred

evenings

weekends

travel between communities

$22–$23.20/hr

403(b) match

Work arrangement

• Weekend coverage required

Benefits & perks

• 403(b) retirement plan with employer match, dental, medical and vision insurance, health savings account, paid time off, and employee assistance program.

Why this role

Lived experience as a survivor of intimate partner violence is required; some evening and weekend work and travel between communities/work locations are required.

About the employer

Wings Program Inc is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.