Account Associate

Job overview

The Account Associate position is full-time and onsite in Altamont, NY. Pay is $50,000–$65,000 per year. The role supports daily operations and customer success at Lindsey Giagni’s State Farm agency, a close-knit team involved in local community activities. The associate manages customer accounts, responds to policy questions and changes, follows up on claims, and coordinates with underwriters. The role helps connect customer needs with agency services and supports accurate, timely policy administration.

What you'll do

• Manage customer accounts and update database information
• assist with policy changes and inquiries
• process claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

altamont ny

lindsey giagni state farm agent

insurance

customer accounts

policy changes

claims follow-up

underwriting coordination

full-time

paid licensing

simple ira

health stipend

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• health stipend
• agency-paid licensing
• performance bonus
• paid time off
• training and development
• advancement opportunities.

Why this role

The agency states that its office closes at 4:30 daily while paying for a full 40-hour work week. Licensing is paid by the agency.

About the employer

Lindsey Giagni - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.