Patient Service Representative — Physical Therapy, Westerville

Job overview

The Patient Service Representative — Physical Therapy, Westerville is an onsite, part-time role in Westerville, OH. Compensation is not specified. The representative supports patient visits at Central Ohio Primary Care’s physical therapy location and is a key point of contact for patients and guests.

What you'll do

• Provide a positive patient experience in person, by telehealth, and by phone
• coordinate with clinical staff
• greet and check in patients
• register patients and verify insurance
• collect copays and balances
• check patients out and schedule follow-up appointments
• answer calls and emails
• complete clerical and records tasks
• maintain patient confidentiality and HIPAA awareness
• support the patient portal and front-office check-in and checkout
• and handle referrals and EPIC duties.

What we're looking for

Skills & competencies

patient service representative

physical therapy

part-time

westerville oh

onsite

patient check-in

insurance verification

appointment scheduling

hipaa

epic

patient portal

benefit eligible

Work arrangement

• Weekend coverage required

Benefits & perks

• The position is identified as benefit-eligible
• specific benefits are not detailed in the posting.

Why this role

Part-time and benefit-eligible. Schedule: Monday and Wednesday 1:30 p.m.–6:00 p.m.; Tuesday and Thursday 1:30 p.m.–6:30 p.m.; Friday 7:00 a.m.–3:00 p.m.

About the employer

Central Ohio Primary Care - Employees is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.