Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Whittier, CA, and pays $17.50–$20.50 per hour. The representative is the main contact for public swimmers and families participating in Premier Aquatics swim programs. The role supports a reliable, positive experience by managing check-ins and front-desk administration, answering patron questions, communicating safety measures, and helping maintain swim class operations and family satisfaction.

What you'll do

• Assist with facility opening and closing
• learn and perform front-desk administrative duties
• support class fill rates and family satisfaction
• use company technology platforms
• provide customer service
• communicate rules and safety measures
• stay informed about swim programs and facility activities
• attend quarterly in-service training.

What we're looking for

Skills & competencies

customer service representative

part-time

aquatics

swim programs

front desk

patron support

facility operations

whittier ca

premier aquatics

no experience needed

$17.50–$20.50/hour

monday–saturday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Leadership training and safety credentials
• opportunities for promotion from within
• experience-building opportunities for resumes and college applications
• team events and a supportive team environment.

Why this role

No experience is needed; part-time hourly team members are eligible for a raise after every 60 shifts.

About the employer

Premier Aquatics is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.