Shift Leader

Job overview

The Shift Leader works onsite in Baldwinsville, NY. Pay is $16.25–$19.00 per hour, plus tips. The role supports The Wolak Group’s Dunkin’ franchise operations and guest service. The shift leader models service standards, supports daily operations, and trains and coaches employees. By helping the team complete assigned duties and serve safe, quality food and drinks, the role contributes to a positive guest experience.

What you'll do

• Role-model and lead the team in delivering guest service
• train and coach new and existing employees
• ensure team members complete assigned duties and serve safe, quality food and drinks.

What we're looking for

Skills & competencies

shift leader

baldwinsville ny

the wolak group

dunkin'

full-time

$16.25–$19/hr plus tips

guest service

team leadership

employee training

food safety

tuition reimbursement

weekend work

Work arrangement

• Weekend coverage required

Benefits & perks

• Tuition reimbursement, training and development, eligible health, dental, and vision coverage, eligible 401(k), paid time off, and free or discounted food and beverages.

Why this role

The posting offers flexible hours, tuition reimbursement through Southern New Hampshire University, ongoing training, and career development. Benefits are subject to eligibility requirements.

About the employer

Dunkin' @ The Wolak Group is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.