Dell Warranty Hardware Field Technician

Job overview

The Dell Warranty Hardware Field Technician role is an onsite field-services position listed in Meridian, ID; compensation is not specified. F2Onsite’s Field Services division provides residential and commercial warranty repair services for Dell PCs, laptops, and servers. The role requires typical availability from 8 a.m. to 6 p.m., Monday through Friday, with occasional out-of-hours assignments. The technician visits multiple customers to complete hardware warranty work orders, which may be due the same day or next business day depending on assignment. Before receiving work orders, technicians must complete online Dell certification training; they must also provide their own tools and car and complete a technical assessment.

What you'll do

• Provide residential and commercial warranty repair services for Dell PCs, laptops, and servers
• complete assigned work orders within the applicable timeframe
• follow up with customers about completion timing
• complete the required technical assessment and Dell certification before assignment.

What we're looking for

Skills & competencies

dell warranty hardware field technician

meridian id

f2onsite

field services

dell pcs

laptop repair

server repair

warranty service

customer visits

dell certification

own tools required

own car required

Work arrangement

• Weekend coverage required

Why this role

Online Dell certification training is provided at no cost; technicians provide their own tools and car. Occasional out-of-hours assignments may include evenings or weekends.

About the employer

F2Onsite is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.