ServiceNow Platform Architect

Job overview

The ServiceNow Platform Architect role is onsite in Louisville, KY. Compensation is not specified. The role supports enterprise ServiceNow platform architecture and design governance.

What you'll do

• Define target-state architecture and platform standards for scoped applications, data models, access control lists, and integrations
• review and approve technical designs
• lead design sessions with client product owners and platform teams
• manage platform health, Health Scan remediation, technical debt, and instance performance
• plan upgrade readiness
• guide AI and automation initiatives
• and handle escalations for complex P1/P2 issues. Required skills include ServiceNow ITSM, HRSD, platform administration, Integration Hub, REST/SOAP APIs, MID Server, Flow Designer, release governance, ATF strategy, and security model design. CSA and at least two CIS certifications are required
• CTA or CMA is preferred.

What we're looking for

Skills & competencies

servicenow

platform architect

louisville ky

onsite

itsm

hrsd

integration hub

rest apis

flow designer

platform governance

now assist

predictive intelligence

virtual agent

csa and cis certifications

Work arrangement

• Weekend coverage required

Why this role

Senior, client-facing lead role; guides Now Assist, Predictive Intelligence, and Virtual Agent initiatives. CSA and two or more CIS certifications required; CTA or CMA preferred.

About the employer

Diverse Lynx is hiring for this role. Industry: Temporary Help Services. Sector: 56.