Business Development Representative — Customer Calls

Job overview

The Business Development Representative role is onsite in Morton Grove, IL. Compensation is not specified. The role supports Audi Morton Grove by serving as a liaison between the company and current and potential customers. The representative handles customer inquiries and issues, identifies needs, and provides solutions while maintaining customer satisfaction. The role also supports customer engagement and sales goals through outreach, product upselling, accurate call records, and performance targets.

What you'll do

• Manage inbound and outbound calls
• follow communication scripts
• identify customer needs, research issues, and provide solutions or alternatives
• pursue product upselling opportunities
• build customer relationships
• record conversations in the call center database
• attend educational seminars
• meet individual and team qualitative and quantitative targets.

What we're looking for

Skills & competencies

business development representative

customer support

inbound calls

outbound calls

customer service

upselling

crm systems

morton grove il

audi morton grove

call center

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching
• paid time off
• health, dental, and vision insurance.

Why this role

Includes 401(k) matching, paid time off, and health, dental, and vision insurance.

About the employer

Audi Morton Grove is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.