Customer Account Representative

Job overview

The Customer Account Representative role is onsite in Los Angeles, CA. Pay is $24–$32 per hour. The position joins Pacific Horizons Group’s Los Angeles team. The representative serves as a primary contact for assigned customers and accounts, providing accurate information and courteous service. The role supports positive customer experiences by following service standards, identifying improvement opportunities, and assisting with account-related projects.

What you'll do

• Serve as a primary point of contact for assigned customers and accounts
• provide accurate and timely information
• identify opportunities to improve customer experience
• provide professional and courteous service
• follow company procedures and service standards
• participate in team meetings and training
• support customer and account-related projects as needed.

What we're looking for

Skills & competencies

customer account representative

customer service

account support

customer relationships

customer experience

los angeles ca

pacific horizons group

$24–$32/hr

monday–friday

eight-hour shifts

paid training

paid time off

paid holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• paid time off
• paid holidays
• professional development and career advancement opportunities
• ongoing mentorship and training.

Why this role

Monday–Friday schedule with eight-hour shifts; paid training and professional development opportunities.

About the employer

Pacific Horizons Group is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.