Front Desk Agent — Home2 Suites Fort Wayne

Job overview

The Front Desk Agent — Home2 Suites Fort Wayne role is onsite in Fort Wayne, IN, with compensation not specified. The position supports guest services at Home2 Suites, managed by Superhost Hospitality. The agent welcomes guests, handles check-ins and reservations, responds to inquiries and concerns, and coordinates with hotel departments. The role contributes to a smooth, positive guest experience through professional and courteous service.

What you'll do

• Greet guests and support check-in
• provide information about hotel facilities, services, and local attractions
• handle reservations, cancellations, and inquiries
• resolve guest concerns
• coordinate with other hotel departments.

What we're looking for

Skills & competencies

front desk agent

fort wayne in

superhost hospitality

home2 suites

guest services

check-in

reservations

guest relations

hotel operations

evenings

weekends and holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision benefits and 401(k) for eligible positions
• hotel travel discounts, wellness program, on-demand pay, leadership development, and growth opportunities.

Why this role

The posting lists varying shifts, including evenings, weekends, and holidays, and describes comprehensive training during the first few months.

About the employer

Superhost Hospitality Management is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.