Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Sedalia, MO. Pay is $40,000–$60,000 per year. The role supports DJ Hinds - State Farm Agent in delivering customer experiences that reinforce the growth of the insurance agency and serve community members. The representative responds to customer inquiries, explains policy information, assists with policy changes, processes claims, and maintains accurate interaction records. The role contributes to agency service and growth by coordinating with team members and anticipating customer needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

sedalia mo

full-time

insurance

policy information

policy changes

claims processing

customer records

customer service

$40k–$60k

health insurance

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• performance-based bonus
• competitive salary
• flexible schedule
• health insurance
• advancement opportunities
• paid time off
• training and development.

Why this role

Benefits include 401(k), performance bonus, health insurance, paid time off, flexible scheduling, training, and advancement opportunities.

About the employer

DJ Hinds - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.