Administrative Professional, Practice Representative
Employment type
Full-time
Work setting
On-site
Location
Boston, MA
Schedule
Day shift
Posted
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Job overview
The Administrative Professional, Practice Representative role is onsite in Boston, MA; compensation is not specified. This is a call-center position handling incoming patient appointment requests for the Ophthalmology/Optometry clinic at BIDMC. The role supports clinic access by responding to patient calls and scheduling appointments. Epic experience and customer-service and scheduling experience are required; the schedule is Monday through Friday, 8:30 a.m.–5 p.m.
What you'll do
- Answer incoming patient calls requesting appointments in the Ophthalmology/Optometry clinic
- schedule appointments
- use Epic
- provide customer service.
What we're looking for
- Skills & competencies
- administrative professionalpractice representativeboston maimcs grouponsitepatient callsappointment schedulingophthalmologyoptometryepicmonday–friday8:30 a.m.–5 p.m.
- Work arrangement
- Weekend coverage required
Why this role
Guaranteed hours are 72 biweekly, excluding on-call time worked. The posting requires separation from BILH for six months to be considered.
About the employer
IMCS Group Inc is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Offices of Physicians (except Mental Health Specialists)
- Occupation code
- 43-6013.00
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Listing ID: 7543e366-cb2a-4643-a16e-5fdff10a1d16