Operations Supervisor — New Bedford Harbor Hotel

Job overview

The Operations Supervisor role is onsite in New Bedford, MA, paying $20–$23 per hour. The position supports day-to-day operations at New Bedford Harbor Hotel across the front desk, housekeeping, and 222 Union food and beverage departments. The supervisor helps maintain guest service and hotel performance by supporting assigned departments, responding to guest and employee needs, and coaching and training team members.

What you'll do

• Assume responsibility for departments as assigned by the General Manager
• monitor guest satisfaction and identify improvements
• respond to guest reviews
• address guest and employee needs
• assist with food and beverage at the 222 Cafe as needed
• support onboarding and training
• help maintain smooth hotel operations.

What we're looking for

Skills & competencies

lafrance hospitality

operations supervisor

hotel operations

new bedford harbor hotel

new bedford ma

$20–$23/hr

front desk

housekeeping

food and beverage

weekends and holidays

guest service

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• DailyPay
• company-wide hotel room discount
• referral and retention bonus incentives
• annual review program
• growth opportunities
• paid training.

Why this role

The posting lists DailyPay, hotel room discounts, referral and retention bonus incentives, paid training, and growth opportunities.

About the employer

Lafrance Hospitality is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.