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Customer Service Representative - State Farm Agent Team Member

Robin Covington - State Farm Agent · Madison, MS · Agency Team

Compensation

$35k – $50k /yr

Employment type

Full-time

Work setting

On-site

Location

Madison, MS

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative is an onsite role based in Madison, MS, with a pay range of $35,000–$50,000 per year. This position supports the insurance agency operations at Robin Covington - State Farm Agent. This role exists to provide exceptional client experiences and support the agency's growth. The representative contributes to the team by resolving customer inquiries, processing policy updates, and maintaining accurate records to ensure high-quality service for the community.

What you'll do

  • Answer customer inquiries, assist with policy changes, process claims, and maintain accurate customer records.

What we're looking for

Skills & competencies
full-time
day shift
madison ms
insurance
customer service
state farm
administrative
office
sales support
$35k-$50k/yr
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health insurance, paid time off, license reimbursement, and performance bonuses.

Why this role

License reimbursement, performance bonuses, and opportunities for internal career advancement.

About the employer

Robin Covington - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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