Service Advisor

Job overview

The Service Advisor role is onsite in Rosenberg, TX. Compensation is not specified. Team Gillman is a family-owned automobile dealership group that emphasizes customer service and satisfaction. The advisor connects service customers with technicians by understanding repair needs, providing estimates, and keeping customers informed. The role also supports service sales, repair quality, warranty management, and customer satisfaction.

What you'll do

• Greet service customers
• translate customer repair needs for technicians
• provide repair and maintenance estimates
• follow up on repairs and keep customers informed
• sell and manage extended warranties
• inspect repair quality
• notify customers when vehicles are ready
• explain repairs and costs
• handle minor concerns and complaints
• maintain customer satisfaction scores.

What we're looking for

Skills & competencies

service advisor

automotive service

customer service

repair estimates

technician liaison

warranty sales

repair follow-up

quality inspection

rosenberg tx

team gillman

customer satisfaction

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, and life insurance
• 401(k) with company match
• employee discounts
• and personal development.

Why this role

The posting lists medical, dental, vision, and life insurance, a 401(k) with company match, and employee discounts.

About the employer

Team Gillman is hiring for this role. Industry: New Car Dealers. Sector: 44.