Collector — Call Center

Job overview

The Collector — Call Center role is onsite in Concord, NC. Compensation is not specified. Kimbrell’s Furniture is hiring for its Call Center team at the Concord facility. The role contacts customers about past-due accounts, discusses available payment options, and maintains accurate account records. It supports the team’s collection and account-servicing work through customer communication and payment processing.

What you'll do

• Locate and contact debtors about payment status
• suggest available customer-friendly payment options
• update account statuses and databases
• document customer conversations and outcomes in software
• accept credit-card payments by phone.

What we're looking for

Skills & competencies

collector

call center

concord nc

kimbrell’s furniture

collections

customer contact

past-due accounts

payment options

account updates

phone payments

full-time

alternating saturdays

Work arrangement

• Weekend coverage required

Why this role

Collections experience is preferred but not required; the posting says the employer will train the right candidate.

About the employer

Kimbrell's Home Furnishings is hiring for this role. Industry: All Other Home Furnishings Retailers. Sector: 44.