Front Desk Agent — Opera PMS

Job overview

The Front Desk Agent — Opera PMS role is onsite in Malden, MA, at an upscale, full-service hotel; pay is $18 per hour with weekly pay. Bridgepoint, LLC is hiring for a local hotel assignment. The agent manages guest arrivals, departures, reservations, and account transactions using Opera PMS. The role supports accurate front desk operations and a welcoming, professional guest experience through coordination with hotel departments.

What you'll do

• Greet guests and manage check-in and check-out
• process registrations, room assignments, payments, and account settlements in Opera PMS
• handle reservations, room changes, and account updates
• respond to guest requests and concerns
• maintain guest records
• coordinate with housekeeping and maintenance
• answer calls
• monitor room availability and inventory
• handle cash and card transactions and end-of-shift balancing
• maintain front desk standards and organization.

What we're looking for

Skills & competencies

front desk agent

opera pms

malden ma

bridgepoint llc

hotel operations

guest check-in

guest check-out

reservations

room inventory

customer service

weekly pay

pay $18 per hour

weekend and holiday availability

Work arrangement

• Weekend coverage required

Why this role

Hotel front desk experience and Opera PMS experience are required. Flexible scheduling may include weekends, holidays, and evening shifts as needed.

About the employer

Bridgepoint, LLC is hiring for this role. Industry: All Other Travel Arrangement and Reservation Services. Sector: 56.