Manager - Customer Success - Enterprise Accounts (SaaS)

Job overview

The Customer Success Manager is a full-time, onsite role based in Bellevue, WA, supporting Zenoti. Compensation is not specified. This role manages a portfolio of high-ARR enterprise accounts. The manager delivers proactive workshops, business reviews, and thought leadership to help customers grow their business, while working cross-functionally to drive platform adoption and retention.

What you'll do

• Build relationships with CxOs
• drive platform adoption
• monitor customer health metrics
• develop solutions to customer challenges
• analyze data for expansion opportunities
• lead customer conversations
• collaborate with sales and product teams.

What we're looking for

Skills & competencies

full-time

day shift

bellevue wa

customer success

saas

enterprise

account management

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Not specified.

Why this role

Focus on high-ARR enterprise accounts in the beauty and wellness SaaS space.

About the employer

Zenoti is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.