Site Leader I, Richmond Metro

Job overview

The Site Leader I, Richmond Metro is an onsite role based in Richmond, VA. Compensation is not specified in the posting. This role supports the Field Operations team at Gopuff, a company dedicated to bringing convenience to an unpredictable world. The role exists to oversee facility operations, including inventory, equipment, and systems, while leading a team of Shift Leaders and Field Operations Associates. The Site Leader is responsible for driving key performance indicators, ensuring financial performance, and maintaining compliance with company and legal policies to deliver a perfect customer experience.

What you'll do

• Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems.
• Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
• Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved.
• Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports.
• Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews.
• Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records.
• Teach and train your site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume.
• Create and implement plans to improve the financial performance of the facility.

What we're looking for

Skills & competencies

full-time

day shift

richmond va

gopuff

site leader

operations

warehouse

retail

management

logistics

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical/Dental/Vision Insurance, 401(k) Retirement Savings Plan, 25% employee discount & FAM Membership, Vacation and Sick Time, EAP through AllOne Health

Why this role

Fast-paced environment, leadership of local teams and independent drivers, focus on operational efficiency and financial performance.

About the employer

Gopuff is hiring for this role. Industry: General Warehousing and Storage. Sector: 49.