General Manager – Verizon Retail Store

Job overview

The General Manager – Verizon Retail Store role is onsite in Los Gatos, CA; compensation includes a base rate of $23.75 per hour with uncapped commission potential. Victra is the largest Verizon authorized retailer in the United States. The general manager leads store operations and develops the sales team to meet sales, retention, quality, and service objectives while improving customer and employee experiences.

What you'll do

• Direct day-to-day store activities
• build, develop, and mentor the sales team
• coach the sales process
• recruit and retain employees
• provide sales training
• manage inventory compliance, budgeting, forecasting, reporting, staffing, scheduling, labor controls, marketing, and loss prevention
• resolve guest escalations
• communicate company priorities and promotions.

What we're looking for

Skills & competencies

general manager

retail store management

verizon wireless

sales leadership

team development

customer experience

store operations

commission potential

los gatos ca

victra

$23.75/hr base

evenings and weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• health, dental, and vision insurance
• paid maternity leave
• 401(k) match
• tuition reimbursement
• 50% off Verizon service
• referral bonus
• employee resource groups
• contests
• career advancement opportunities.

Why this role

The role requires evening, weekend, and holiday availability and includes two company training programs that may involve overnight travel at company expense.

About the employer

Victra - Verizon Wireless Premium Retailer is hiring for this role. Industry: Agents for Wireless Telecommunications Services. Sector: 51.