Case Manager, Service Coordination Team

Job overview

The Case Manager, Service Coordination Team role is onsite in Hampton, VA, with a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m. Compensation is $50,604 per year. The Service Coordination Team supports people transitioning from psychiatric facilities back into the community. The case manager coordinates care and provides ongoing support to help adults maintain stability and recovery in the community. The role assesses needs, develops service plans, connects clients with resources, and collaborates with families, providers, and community agencies to support continuity of care.

What you'll do

• Provide case management, care coordination, and supportive counseling
• assess client needs and eligibility
• develop and review individualized plans
• monitor safety, progress, behavior, medication compliance, and community stability
• provide coping-skills education
• coordinate referrals and appointments
• advocate for clients
• maintain clinical records
• attend court hearings and provide information as required.

What we're looking for

Skills & competencies

case manager

service coordination team

behavioral health

care coordination

recovery support

crisis intervention

community resources

hampton va

h-nncsb

$50,604/year

monday–friday

8:30 a.m.–5:00 p.m.

medical insurance

virginia retirement system

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• Virginia Retirement System
• group life insurance
• FSA
• annual and sick leave
• employee discounts.

Why this role

The role supports transitions from psychiatric facilities to community living and coordinates with behavioral health and community programs.

About the employer

Hampton-Newport News Community Services Board is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.