Customer Relations Representative - State Farm Agent Team Member

Job overview

The Customer Relations Representative - State Farm Agent Team Member role is an onsite position based in Lincoln, NE. Compensation is specified as $60,000 - $85,000 per year, and this role supports the agency team at Andy Van Horn - State Farm Agent. This role exists to generate exceptional customer experiences that reinforce the growth of the insurance agency. The representative will resolve customer inquiries, coordinate with team members, and anticipate the needs of community members to ensure high-quality service and retention.

What you'll do

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

What we're looking for

Skills & competencies

full-time

day shift

lincoln ne

state farm

customer service

insurance

simple ira

health stipend

bonus

$60k-$85k/yr

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, health stipend, bonus based on performance, flexible schedule, paid time off, training & development.

Why this role

Bonus based on performance, health stipend, and opportunity for advancement.

About the employer

Andy Van Horn - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.