Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Philadelphia, PA, and pays $45,000–$85,000 per year. The role supports David Samuel’s State Farm insurance agency and its community members. The representative helps customers understand and update policies, processes claims, and maintains interaction records. By resolving inquiries and coordinating with agency colleagues, the role supports customer experience and the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

full-time

customer service

insurance

policy information

policy changes

claims processing

customer follow-up

recordkeeping

philadelphia pa

state farm agent

$45k–$85k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• paid time off
• training and development
• opportunity for advancement.

Why this role

The posting notes potential internal growth opportunities for driven, sales-minded candidates.

About the employer

David Samuel - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.