Account Manager III, Fulfillment

Job overview

The Account Manager III, Fulfillment role is onsite in Chicago, IL. Compensation is $70,000–$93,000 per year. Flexport’s mission is to make global commerce easier through technology and people. This role supports merchant retention and satisfaction by managing strategic client relationships, coordinating across internal teams, and developing account strategies that strengthen client outcomes and Flexport’s growth.

What you'll do

• Lead strategic relationships with significant accounts
• serve as the primary merchant contact and client advocate
• develop account plans
• identify retention, upsell, and expansion opportunities
• track account health and performance
• lead strategic reviews
• collaborate with Product, Operations, Sales, and other teams
• share customer insights and participate in cross-functional projects.

What we're looking for

Skills & competencies

account management

fulfillment

chicago il

flexport

merchant relationships

client success

supply chain

logistics

account retention

strategic accounts

upsell and expansion

$70k–$93k

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonus, equity, medical, dental, and flexible time off.

Why this role

Supports merchant success and fulfillment services at a global commerce technology company.

About the employer

Flexport is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.