Member Service Representative I

Job overview

The Member Service Representative I role is onsite in Grass Valley, CA. Compensation is $20–$27.99 per hour, dependent on experience. First US Community Credit serves credit union members through branch services and financial products. The representative handles teller transactions and member inquiries while matching credit union products and services to member needs. Accurate cash handling, compliance, and service support the branch’s daily operations and member relationships.

What you'll do

• Receive and disburse funds
• cash checks
• process loan transactions
• answer phone inquiries
• cross-sell products and services
• maintain a secure environment
• follow BSA-AML and OFAC procedures, including required reports and checks
• process mail and member documents
• balance and safeguard cash drawer
• cross-train in office operations
• help balance branch ATM, kiosk, and night drop
• begin learning account opening and loan application processing.

What we're looking for

Skills & competencies

member service representative i

grass valley ca

first us community credit

$20–$27.99/hr

credit union

teller

cash handling

member service

loan transactions

bsa-aml

ofac compliance

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent required; one year of financial institution experience preferred; may travel to other branches when needed.

About the employer

FIRST US COMMUNITY CREDIT is hiring for this role. Industry: Credit Unions. Sector: 52.