Intake Specialist

Job overview

Intake Specialist is an onsite role in Pittsburgh, PA; pay is $21–$25 per hour. POWER is a nonprofit providing trauma-informed treatment and recovery support for women with substance use and co-occurring disorders; a hybrid schedule may be available based on operational needs. As a first point of contact, the specialist coordinates referrals, screenings, assessments, and admissions to help clients access care promptly. The role supports continuity of care by guiding prospective clients through treatment options and coordinating with clinical, medical, residential, and administrative teams.

What you'll do

• Maintain relationships with referral sources and community partners
• respond to referral inquiries
• conduct telephone, virtual, and in-person screenings
• gather preliminary client information
• identify urgent needs and connect individuals to services
• schedule assessments and follow up
• coordinate admissions, transfers, and referrals
• verify required documentation
• maintain accurate records and admissions data
• protect confidentiality and follow applicable compliance requirements
• provide welcoming, trauma-informed client support.

What we're looking for

Skills & competencies

intake specialist

behavioral health

substance use recovery

admissions coordination

client screening

trauma-informed care

pittsburgh pa

power

$21–$25/hr

hipaa

referral coordination

hybrid may be available

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off and holidays
• 401(k) with employer match
• professional development and training
• life insurance
• long-term disability
• tuition reimbursement.

Why this role

Requires a high school diploma or GED, at least two years of related experience, and Act 73, 33, and 34 clearances. Regular business hours with occasional evenings; travel between POWER locations is required. Hybrid work may be available based on operational needs.

About the employer

Pennsylvania Organization for Women in Early Recovery is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.